Careers

StudentBridge seeks passionate, dedicated professionals to join us in selling and creating innovative, digital solutions for our partners.

Benefits

StudentBridge is a fast-paced, award-winning startup where we like to work hard and celebrate our achievements.

We are still growing and investing in our products and people. Would you like to join us on our journey?

We offer:

  • A fun work environment with a motivated team at our Atlanta offices
  • Competitive salary
  • 15 days of PTO in the first year that increases with tenure
  • Paid holidays
  • Premium healthcare plan that includes health/dental/ vision insurance
  • 401k plan with company match
  • Life insurance
  • Long-term disability
  • Team events and perks
Current Openings

Job Title: Application Support Engineer

Department: Product Management

Reports to: VP, Technology

It’s an exciting time at StudentBridge! We are investing in our products and people and we are passionate about delivering a service that matters. We’re looking to add an Application Support Engineer to our Platform Engineering team in Atlanta.

As a StudentBridge Application Support Engineer, you will work with the Customer Success and Production teams to assure the successful implementation of customer projects. You’ll respond to and triage customer support requests and incidents, and to assure customer projects are implemented securely and according to StudentBridge standards. You will also be a key stakeholder in the product development process, including suggesting enhancements and new features. Finally, you’ll help operate and maintain StudentBridge’s software build/deployment systems and cloud infrastructure.

This is a great opportunity for someone who is looking for hands-on opportunities to develop their skills in the following domains:

  • Technical customer service
  • Web application troubleshooting
  • Software build & delivery/continuous integration/release engineering
  • Cloud infrastructure engineering especially AWS

Qualifications and Responsibilities


These are required for success in this role.

  • Good communication skills including those required to communicate with customers
  • Understanding of general web architectures and technologies
  • Comfortable with growing into a broad technologist with knowledge in several areas
  • Curious about how systems work and a desire to help solve problems
  • Comfortable working with remote teams

Differentiators


These attributes would help differentiate a candidate but aren’t required. Don’t worry, if you don’t have these, we’re happy to teach you or enable you to learn as you go!

  • An associate’s degree or more in Computer Science, Information Technology, MIS, Computer Engineering or some related discipline
  • Experience with Docker
  • Experience with Jenkins
  • Previous experience in one or more of these areas:
    • IT Help Desk
    • Network or Security Operations Center
    • Software Build, CI/CD, or Release Engineering
    • Cloud Infrastructure Engineering
    • Technical Project Management
    • Software Engineering (in any language or ecosystem)
    • Scripting with Unix Shell or Powershell
    • IT Security
    • Linux or Windows systems administration
    • Enterprise IT systems
    • IT Networking
  • Cloud management experience with the Boto library for Python and/or Terraform
  • Familiarity with the AWS tech stack

 

About StudentBridge

Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions. Our virtual experience specialists have created award-winning digital solutions that have helped over 250 colleges and universities achieve their enrollment goals.

We work collaboratively with each institution to understand their specific objectives to develop unique and completely customized digital solutions to engage with students and drive conversion at every stage of the funnel.

Now more than ever, prospective and admitted students are looking online to make college decisions. StudentBridge helps schools make a good first impression by showcasing all that the school offers through video Viewbooks, interactive campus maps, and immersive virtual events.

Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal oriented. We are motivated by success, both year-on-year and longer term as we march towards our ultimate vision for every student to find the perfect fit and every school to fill every seat.

What We Offer

  • An enjoyable working environment within a motivated team from our Atlanta tech-style offices
  • Competitive Salary and Benefit plans
  • Career Planning and Growth
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Life Insurance
  • Long Term Disability
  • Paid Time Off
  • Paid Holidays
  • Team Events and Perks

 

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

Job Title: Project Manager

Department: Creative Services

Reports to: Director, Operations

It’s an exciting time at StudentBridge! Despite the current environment, we are still investing in our products and people and we are passionate about delivering innovative, digital engagement solutions to our customers. We’re seeking an experienced Project Manager who can effectively manage and efficiently deliver virtual experiences for our university partners. This role will report directly to the Director, Operations, and will work closely with our internal and external content producers, designers and developers. Once normal business operations resume, the candidate will work full-time in our Atlanta office.

Qualifications and Responsibilities

  • Manage the day-to-day project deliverables and communications for assigned partner projects
  • Gather project inputs and feedback at appropriate times, then organize and communicate this information to appropriate stakeholders
  • Track project milestones and deliverables
  • Manage assigned projects product quality and ensure partner expectations are met
  • Build, develop, and grow business relationships vital to the success of the project
  • Collaborate with team members to ensure successful and timely delivery of projects
  • Work to quickly resolve and/or escalate issues when they occur
  • Provide inputs to project systems to increase reporting accuracy

Experience, Qualifications, and Requirements

  • Minimum of 3-5 year’s project management experience working with external clients is a must
  • Exceptional organizational abilities
  • Excellent written and oral communication skills
  • Proven ability to multi-task and prioritize to complete numerous assignments congruently 
  • Strong problem solving and creative thinking skills
  • Ability to take direction and also work independently 
  • Experience at working in a team, collaborative environment is essential 
  • Proven track record of being reliable, responsible, and dependable
  • Positive, flexible, encouraging personality with strong work ethic 
  • Customer service skills and experience preferred

About StudentBridge

Founded in 2015, StudentBridge is fast becoming the leading partner to colleges and universities that are looking to Identify, Engage and Convert new students through the power of digital marketing.

Through our suite of rich-engagement products, we help over 170 partner schools maximize their online presence and provide the data and analytics to track and deliver success. We help students better understand their education choices and find the right fit.

Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal orientated. We are motivated by success, both year-on-year and longer term as we march towards our ultimate vision of being the #1 resource for colleges and students to find the perfect match.

 

What We Offer

  • An enjoyable working environment within a motivated team from our Atlanta tech-style offices
  • Competitive Salary and Benefit plans
  • Career Planning and Growth
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Life Insurance
  • Long Term Disability
  • Paid Time Off
  • Paid Holidays
  • Team Events and Perks

 

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

Job Title: Customer Success Manager

Department: Sales

Reports to: Director of Sales

The Customer Success Manager at StudenBridge is responsible for managing the customer lifecycle including customer training and adoption, platform optimization, support and account expansion. As the primary point of contact for a select group of StudentBridge partners, you will have a unique blend of sales and account management responsibilities in a collaborative, fast-paced environment. 

Job Duties and Responsibilities

 

  • Establish and maintain relationships with key accounts
  • Maximize customer retention and upsell opportunities
  • Develop key insights to inform product development, positioning and customer creative collateral to accurately represent the “voice of the customer” 
  • Drive platform value beginning with onboarding and continuing through regular performance review calls.  
  • Monitor usage and provide feedback and strategy to customers with a consultative approach
  • Ensure account renewal and identify expansion opportunities 
  • Work with multiple departments to ensure a seamless customer experience

Experience, Qualifications, and Requirements

  • BS/BA degree preferred
  • Experience in B2B SaaS Sales at the corporate level preferred
  • Previous experience with customer service and/or support
  • Excellent customer service and communication skills
  • Knowledge of MS Office Suite
  • Knowledge of CRM software (eg. Salesforce) is a plus
  • Excellent communication/presentation skills
  • Ability to build relationships
  • Organizational and time-management skills
  • Enthusiastic and passionate
  • Self-starter that works well in teams and collaborative environments

About StudentBridge

Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions. Our virtual experience specialists have created award-winning digital solutions that have helped over 250 colleges and universities achieve their enrollment goals.

We work collaboratively with each institution to understand their specific objectives to develop unique and completely customized digital solutions to engage with students and drive conversion at every stage of the funnel.

Now more than ever, prospective and admitted students are looking online to make college decisions. StudentBridge helps schools make a good first impression by showcasing all that the school offers through video Viewbooks, interactive campus maps, and immersive virtual events.

Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal-oriented. We are motivated by success, both year-on-year and longer-term as we march towards our ultimate vision for every student to find the perfect fit and every school to fill every seat.

We offer:

  • A fun work environment with a motivated team at our Atlanta offices
  • Competitive salary
  • 15 days of PTO in the first year that increases with tenure
  • Paid holidays
  • Premium healthcare plan that includes health/dental/vision insurance
  • 401k plan with company match
  • Life insurance
  • Long-term disability
  • Team events and perks

 

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

 

Job Title: Account Executive

Department: Sales

Reports to: EVP of Sales

It's an exciting time at StudentBridge! We're taking our award-winning solutions to the next level and adding innovative new products and looking for an Account Executive that can be responsible for strategic growth in our energetic office. Join a rapidly growing company that's investing in our SMART products and people and passionate about delivering a product that matters.

The Account Executive at StudentBridge is responsible for all aspects of new-logo acquisition for our product suite primarily over the phone, by email, and via web-based presentations. Core responsibilities include prospecting, relationship development, running sales cycles, pricing, presentation delivery, negotiations, and closing. In this role, expect to own, create, and close deals alone or in collaboration with sales and marketing resources. Our sales team strives to understand the specific challenges that both prospects and customers are faced with and map StudentBridge’s solutions to achieve the desired positive business outcomes. They create positive relationships with stakeholders while maintaining a solid knowledge of StudentBridge’s evolving technology as well as differentiators. It is imperative that you demonstrate leadership qualities, ethical behavior, work ethic and self-motivation.

The ideal candidate has a history of bringing on new business, hitting sales quotas and loves the challenges that come with outbound prospecting in a competitive market.

Job Duties and Responsibilities

  • Create detailed business plans and forecasts to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Build and maintain a robust sales pipeline within your market segment
  • Present sales decks and products to prospective clients
  • Manage contract negotiations
  • Negotiate agreements and keep records of sales and data
  • Develop long-term strategic relationships and ensure customer success
  • Cultivate relationships with supporting member of the sales and marketing team

Experience, Qualifications, and Requirements

  • 2+ years proven experience as a Business Development Representative, or in other consultative sales/customer service role
  • Knowledge of market research, sales, and negotiating principles
  • Knowledge of MS Office Suite
  • Knowledge of CRM software (e.g. Salesforce) is a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Enthusiastic and passionate
  • Self-starter that works well in teams and synergetic environments
  • BS/BA degree preferred

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

Job Title: Business Development Representative

Department: Sales

Reports to: EVP of Sales

The Business Development Representative at StudentBridge is responsible for all aspects of new lead/prospect acquisition for our product suite primarily over the phone and by email. Core responsibilities include prospecting, relationship development and message delivery to set meeting appointments. In this role, expect to own and create new prospect creation alone or in collaboration with sales and marketing resources. Our team strives to understand the specific challenges that both prospects and customers are faced with and map StudentBridge's solutions to achieve the desired positive business outcomes. They create positive relationships with stakeholders while maintaining a solid knowledge of StudentBridge's evolving technology as well as differentiators. It is imperative that you demonstrate personal drive, tireless persistence, ethical behavior, and self-motivation.

The idea candidate has a history of bringing in new prospects, hitting quotas and loves the challenges that come with outbound prospecting in a competitive market.

Job Duties and Responsibilities:

  • Generation of new leads.prospects with the intention of creating more sales/revenue
  • Appointment scheduling, preparation, and presentation to prospects
  • Initial and post-meeting follow-up and keeping records
  • Maintaining positive customer relationships
  • Cultivate relationships with supporting members of the sales and marketing team

Experience, Qualifications, and Requirements

  • Experience in b2b SaaS sales at the corporate level preferred
  • Excellent customer service and communication skills
  • Motivation, perseverance, and determination qualities
  • An aptitude for Research and analysis
  • Knowledge of MS Office Suite
  • Knowledge of CRM software (eg. Salesforce) is a plus
  • Excellent Communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Enthusiastic and passionate
  • Self-starter that works well in teams and synergetic environments
  • BS/BA degree preferred; a background in customer development may be accepted

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

Job Title: Lead Generation Marketing Specialist

Department: Marketing

Reports to: Chief Operating Officer

The Lead Generation Marketing Specialist is responsible for developing and executing comprehensive, integrated demand generation campaigns including email marketing, content marketing, social media, webinars and lead nurturing tactics that deliver a consistent pipeline of high-quality leads for Sales. Candidate will have experience leading demand generation campaigns and proven results in successfully planning, executing, building programs and reports in HubSpot and SalesForce, and analyzing and optimizing results.

Candidate will be responsible for nurturing healthy internal and external relationships with the intent of building lead generation program value, direct response tactic execution, differentiating the company from its competitors, becoming a product knowledge expert, and creating an environment for continuous campaign improvement.

Job Duties and Responsibilities

  • Drive Marketing Qualified Leads: Develop lead generation campaign/program strategy, objectives, goals, metrics, and define best practices, standards and processes to drive successful customer acquisition and current customer upsell opportunities.

  • Integrated Campaign Development: Execute an integrated mix of email, direct mail, digital, lead-nurturing and content marketing campaigns for lead generation, including emails, landing pages, calls-to-action and content.

    Lead Nurture: Manage lead nurturing programs to accelerate prospect movement through the demand generation sales funnel.

  • Marketing Automation: Ensure optimization of marketing automation best practices to attract and guide qualified leads through the sales process. Extensive marketing automation platform (HubSpot preferred) and SalesForce experience required.

  • Campaign Calendar and Matrix: Maintain calendar of all demand generation campaigns/programs, tactics, budgets, and metrics to optimize awareness and lead generation efforts.

  • Targeting/Segmentation: Segment target audiences based on propensity-to-buy segment strategies, personas, “jobs-to-do” messaging strategy, and demographic criteria and completed interactions (e.g. content downloads, calls, chats, lead form completion, page views, etc.).

  • Lead Generation Workflows: Define lead flow processes and work with Database Marketing Team to optimize interdepartmental service level agreements; optimize system architecture and program workflows in HubSpot and SalesForce to support Sales/Marketing processes.

  • Reporting and Metrics: Track and report on demand generation performance metrics, using this data to continually optimize campaign performance. Analytical and able to derive meaning from data through A/B testing and email/landing page optimization.

  • Manage day-to-day activities and lead planning meetings with Segment Teams and external agency to define and execute on B2B demand generation strategy required to drive identified KPIs and business growth initiatives.

Experience, Qualifications, and Requirements

  • Bachelor’s Degree in Marketing or Communications-related field of study. Possesses knowledge and experience in the tenets of traditional and demand generation marketing.

  •  7-10 years of in-depth knowledge and experience leading demand/lead generation and direct response campaign strategy and execution; including email and digital marketing, lead nurturing, and marketing automation.

  • Excellent written and verbal communication, interpersonal, and organizational skills.

  • Seasoned project management skills; highly self-motivated and able to prioritize and manage multiple tasks with varying deadlines.

  • Able to work in a fast-paced environment while balancing strategic, tactical and analytical responsibilities.

  • A team player with the confidence to present a professional and positive demeanor with internal and external customers. Able to take the lead and guide agency relationships and other employees and colleagues.

  • Experience working within the Higher Ed industry a plus.

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

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