Chief Operating Officer

Job Title: Chief Operating Officer

Department: Leadership

Reports to: Chief Executive Officer

StudentBridge is looking to hire a driven, experienced and proven Chief Operating Officer (COO) to continue our recent growth, scale the business and oversee our organization’s ongoing operations & procedures on a day-to-day basis.

The COO role is a key member of the senior management team. You will be the company’s second-in-command, reporting only to the Chief Executive Officer (CEO). Your primary stakeholders will be our customers, followed closely by our partners and our team.

You will optimize our company's operating capabilities and be responsible for the efficiency of the business, setting the appropriate department goals to align to the company’s overarching goals, help department heads develop and implement tactics to attain those goals, collect and analyze results and suggest course correction as needed.

To ensure success you should have a clear understanding of our company’s core values and culture. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to hear from you. Top candidates will be exemplary leaders, have superb business acumen and have sound understanding of business strategies.

The mission of the COO position is to secure the functionality of the business, as we accelerate our transformation from custom agency to robust SaaS technology solution provider, driving extensive and sustainable growth.

Job Duties and Responsibilities

  • Design and implement business strategies, plans and procedures to steer the company’s future in a positive direction
  • Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company and the work of department heads (IT, Production, Marketing, Sales, Finance etc.)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit timely reports to the CEO in all matters of importance
  • Assist CEO in fundraising ventures
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors

Experience, Qualifications, and Requirements

Rather than lay out strict requirements on paper that may actually disqualify the ideal candidate, StudentBridge believes that finding the right “fit” is more important for such a critical, pivotal role. Your past experiences together with how you can apply them to our company will be of utmost interest, as well as personality, work ethic and determination to succeed. Here is a guide to some of the qualities we are looking for. The more you possess, the better:

  • Proven experience as Chief Operating Office or relevant role, in a growth stage company
  • Aptitude in decision-making and problem-solving
  • Understanding of business functions such as HR, Finance, marketing etc.
  • Outstanding organizational and leadership abilities
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding verbal and written skills, and experience working with staff on all levels
  • Ability to make business projections three years into the future
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
  • Experience in mergers and acquisitions is a plus
  • Experience in SaaS based technology companies is a plus
  • Experience in fundraising is a plus
  • Experience in the education industry is a BIG PLUS!

StudentBridge is a fast-paced, award-winning startup that’s connecting students with their futures.

We offer:

  • A fun work environment with a motivated team at our Atlanta offices
  • Competitive salary
  • 15 days of PTO in the first year that increases with tenure
  • Paid holidays
  • Premium healthcare plan that includes health/dental/vision insurance
  • 401k plan with company match
  • Life insurance
  • Long-term disability
  • Team events and perks

 

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

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