Department: Product Management
Reports to: VP, Technology
It’s an exciting time at StudentBridge! Despite the current environment, we are still investing in our products and people and we are passionate about delivering creative and memorable virtual experiences for our higher education partners. We’re seeking an innovative and vibrant Manager of Customer Experience to strategically plan, design, and manage the company’s suite of digital engagement solutions and back-end technology platform. The Manager will be responsible for understanding market opportunities, identifying customer needs, defining a product strategy, writing product requirements, and launching new solutions.
The Manager will define and execute the product roadmap and ensure the on-time, on-budget delivery of products that will delight our partners. This person will work closely with Sales and Technology serving as a bridge between the two groups. This role will report directly to the VP, Technology. Once normal business operations resume, the candidate will work full-time in our Atlanta office.
Job Duties & Responsibilities
Experience, Qualifications & Requirements
Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions. Our virtual experience specialists have created award-winning digital solutions that have helped over 250 colleges and universities achieve their enrollment goals.
We work collaboratively with each institution to understand their specific objectives to develop unique and completely customized digital solutions to engage with students and drive conversion at every stage of the funnel.
Now more than ever, prospective and admitted students are looking online to make college decisions. StudentBridge helps schools make a good first impression by showcasing all that the school offers through video Viewbooks, interactive campus maps, and immersive virtual events.
Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal oriented. We are motivated by success, both year-on-year and longer term as we march towards our ultimate vision for every student to find the perfect fit and every school to fill every seat.
What We Offer
Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.
Send your resume to email@example.com to start the process today!